Saturday, July 5, 2008
at
9:43 AM
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“DSL LINK” (sometimes marked “ADSL” or “WAN”) should be lit solid
. The DSL Link light will flash when the router is trying to connect to your DSL service. In most cases, it should take less than 30 seconds for your DSL router to connect and display a solid light. If the DSL link light continues to flash, try the following:
The phone cable coming from your DSL Router should plug directly into the wall outlet. Try bypassing any splitters or other devices as they can sometimes cause interference with your DSL signal. We suggest you remove and re-plug the phone cable into the DSL Router and the wall jack to ensure the cable is plugged in securely. The cable should ‘click’ when it is pushed into place
Try moving the DSL Router along with it's power supply and phone cable to a different telephone wall jack. There may be internal wiring issues causing problems with a specific wall jack or group of wall jacks at your location.
With your DSL Router turned off, check the phone line for line noise. Audible phone line noise might be interfering with your DSL signal. If you hear snaps or static when making a phone call, it is likely that the phone company will need to repair your wiring or the wiring in your house will need to be checked.
Running your DSL Router directly into the telephone Network Interface Device (NID) can eliminate the possibility of inside wiring issues. Please contact our technical support department for information on how to do this.
. The DSL Link light will flash when the router is trying to connect to your DSL service. In most cases, it should take less than 30 seconds for your DSL router to connect and display a solid light. If the DSL link light continues to flash, try the following: With the exception of your DSL router, ensure that all devices plugged into the phone line, including fax machines, satellite receivers, and alarm systems, have a DSL line filter on them. These filters prevent interference with your DSL signal. The DSL router should be the only unfiltered device on the phone line.
In case of PPOE login into the modem and check if the PPPOE id password are correct.
More information on logging into the modem and PPPOE will be posted later
The phone cable coming from your DSL Router should plug directly into the wall outlet. Try bypassing any splitters or other devices as they can sometimes cause interference with your DSL signal. We suggest you remove and re-plug the phone cable into the DSL Router and the wall jack to ensure the cable is plugged in securely. The cable should ‘click’ when it is pushed into placeTry moving the DSL Router along with it's power supply and phone cable to a different telephone wall jack. There may be internal wiring issues causing problems with a specific wall jack or group of wall jacks at your location.
With your DSL Router turned off, check the phone line for line noise. Audible phone line noise might be interfering with your DSL signal. If you hear snaps or static when making a phone call, it is likely that the phone company will need to repair your wiring or the wiring in your house will need to be checked.
Running your DSL Router directly into the telephone Network Interface Device (NID) can eliminate the possibility of inside wiring issues. Please contact our technical support department for information on how to do this.
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