One of the common problems that we get related to our systems is our internet connection.

Lets start our internet troubleshooting campaign with the BSNL connection one of the most sought after as they provide a good 2Mbps connection.

This guide is especially for DATAONE MODEM users

Goto any browser of your choice

Type 192.168.1.1 in the address bar

if you get a login screen as below then goto next post

otherwise just goto START--->CONTROL PANEL->NETWORK CONNECTIONS-->LOCAL AREA CONNECTIONS

right click on it select properties and select TCP/IP and select PROPERTIES and set IP address as 192.168.1.2 and subnet mask as 255.255.255.0 and sefault gate way as 192.168.1.1 and select save and close

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ENTER admin as username and password and click on ok you will get a screen  showing vaious options

click on ADVANCED SETUP

select WAN

you will get a screen as below in case the modem is preconfigured

otherwise there will be no connection shown

Now click on ADD

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SET THE PARAMETERS AS FOLLOWS

vpi  VALUE AS 0

vci VALUE AS 32

SET service category AS UBR Withot PCR

click on NEXT


select PPP over ethernet(PPPoE)

encapsulation mode as LLC/SNAP BRIDGING

click next



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enter ppp user name and password

set authentication mode to auto

enable bridge pppoe frames between WAN and Local ports(default enabled)

CLICK NEXT

click on enable wan service
click next 



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THE WAN SETUP SUMMARY PAGE IS DISPLAYED CHECK ALL SETTINGS

SAVE THE CONFIGURATION AND REBOOT

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“DSL LINK” (sometimes marked “ADSL” or “WAN”) should be lit solid. The DSL Link light will flash when the router is trying to connect to your DSL service. In most cases, it should take less than 30 seconds for your DSL router to connect and display a solid light. If the DSL link light continues to flash, try the following: 

With the exception of your DSL router, ensure that all devices plugged into the phone line, including fax machines, satellite receivers, and alarm systems, have a DSL line filter on them. These filters prevent interference with your DSL signal. The DSL router should be the only unfiltered device on the phone line.

In case of PPOE login into the modem and check if the PPPOE id password are correct.

More information on logging into the modem and PPPOE will be posted later

The phone cable coming from your DSL Router should plug directly into the wall outlet. Try bypassing any splitters or other devices as they can sometimes cause interference with your DSL signal. We suggest you remove and re-plug the phone cable into the DSL Router and the wall jack to ensure the cable is plugged in securely. The cable should ‘click’ when it is pushed into place
Try moving the DSL Router along with it's power supply and phone cable to a different telephone wall jack. There may be internal wiring issues causing problems with a specific wall jack or group of wall jacks at your location.
With your DSL Router turned off, check the phone line for line noise. Audible phone line noise might be interfering with your DSL signal. If you hear snaps or static when making a phone call, it is likely that the phone company will need to repair your wiring or the wiring in your house will need to be checked.
Running your DSL Router directly into the telephone Network Interface Device (NID) can eliminate the possibility of inside wiring issues. Please contact our technical support department for information on how to do this.
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Remove Any Inrtermediate Devices 

If possible, remove any Inrtermediate devices that sit between your computer and the DSL router.

They may be

Hubs

Wireless routers

Network switches

Vonage phones

VOIP phones

Wired Routers etc........

Connect your computer directly into the DSL router so that you can eliminate the

possibility that another device on your network is causing the problem.